Workshop Manager

Workshop Manager

Full-Time 32400 - 39600 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead a busy workshop, manage technicians, and ensure top-notch customer service.
  • Company: Join a leading Volkswagen dealership in Stratford-upon-Avon.
  • Benefits: Competitive salary up to £48,000 plus benefits and career progression.
  • Other info: Work in a supportive environment with opportunities for growth.
  • Why this job: Be part of a dynamic team driving the Aftersales Department forward.
  • Qualifications: Experience in a dealership as a Workshop Controller or Foreman is preferred.

The predicted salary is between 32400 - 39600 £ per year.

Not sure what skills you will need for this opportunity Simply read the full description below to get a complete picture of candidate requirements.

Job Introduction An excellent opportunity has arisen for a Workshop Manager to join our Volkswagen Dealership in Stratford-upon-Avon.

Hours of work are 08:00 - 17:00, Monday to Fridays and one in 3 Saturdays 8:00 - 12:30.

Basic Salary up to £45,000 with OTE up to £48,000 plus benefits.

The Workshop Manager will focus on managing a busy workshop, including Volkswagen Passenger Cars, Commercial Vehicles, and a large internal retail and fleet operation.

This role also involves liaising with a second workshop including a Battery Competency Centre.

Responsibility for all aspects of back of house work including, but not limited to, overseeing equipment calibrations, health and safety, technician reviews, workshop meetings, and Annual Franchise Audit preparation.

What we're looking for: This role would ideally suit someone who has previously worked within a dealership as either a Trainee Workshop Controller, Experienced Workshop Foreman or Experienced Workshop Controller and are looking to Listers for more opportunities to progress.

Unlimited confidence, resilience, drive, energy and talent are key in this role.

A well-presented individual with a desire, character and attitude to succeed to work along side the Aftersales Manager, Assistant Service Manager and Parts Manager to drive the Aftersales Department forward.

Description Managing the workflow of all jobs to brand standard with effective workshop loading.

Manage a team of Technicians ensuring workflow through the workshop is done in an efficient and effective manner.

Provide focused assistance to the service department team, to ensure an excellent customer experience.

Ensure processes are always adhered to.

Conduct regular process and Technician reviews with your Aftersales Manager to identify operational issues / discrepancies and ensure appropriate follow up actions are taken to rectify.

Manage the performance of the workshop to ensure that KPI targets are achieved.

Manage and plan workshop / support resources to ensure that work requirements are fulfilled. xdjnayx Support the department team as required and ensure that all work is completed on time.

Please click on the apply button to read the full job description

Workshop Manager employer: Volkswagen

As an Automotive Technical Support Specialist at our Milton Keynes location, you'll be part of a dynamic team that values collaboration and innovation in delivering exceptional customer service. We offer a competitive salary, flexible hybrid working options, and a comprehensive benefits package including car schemes, enhanced pension contributions, and extensive training opportunities, all within a culture that encourages personal growth and embraces diverse perspectives. Join us in shaping the future of mobility while enjoying a rewarding career in a rapidly evolving industry.

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Contact Details:

Volkswagen Recruitment Team

We think you need these skills to ace Workshop Manager

Communication Skills
Problem-Solving Skills
Time Management
Attention to Detail
Customer Service
Adaptability
Teamwork