VWFS UK is seeking a Collections Team Manager to lead a team responsible for arrears accounts, negotiations and resolutions, ensuring fair outcomes while protecting customer relationships.
You will coach advisors, ensure FCA regulatory adherence, drive performance, and build strong relationships with internal and external stakeholders. The role offers an opportunity to influence customer outcomes and drive continuous improvement in a fast-paced environment.
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Collections & Recoveries Team Lead in Whitwell employer: Volkswagen Group
Join a highly reputable independent specialist in Croydon, where you can thrive as a Vehicle Technician in our brand-new VAG department. Enjoy a competitive salary of £35,000 - £45,000, complete contract freedom with no weekend shifts, and a supportive work culture that prioritises quality over pressure. With opportunities for personal growth and a full benefits package including 28 days holiday and a NEST pension scheme, this is an excellent place to advance your career while maintaining a healthy work-life balance.
