At a Glance
- Tasks: Drive sales by connecting with customers and identifying their parts needs.
- Company: Join TPS, part of the Volkswagen Group, known for quality and innovation.
- Benefits: Competitive pay, inclusive culture, and opportunities for learning and development.
- Other info: Dynamic work environment with a focus on teamwork and personal growth.
- Why this job: Be part of a growing team in the automotive industry and make a real impact.
- Qualifications: Sales experience, strong communication skills, and a passion for customer service.
The predicted salary is between 30000 - 40000 £ per year.
As a Parts Sales Executive you will be working with the Sales Manager and team to deliver and achieve the business plan and sales objectives of the Centre.
Responsibilities
- Achieve personal KPI's and revenue objectives with target customers.
- Accurately identify parts to meet the customer sales requirements.
- Utilise all product promotions effectively to achieve specific targets set.
- Identify and leverage potential sales opportunities within customer base.
- Maintain own product knowledge and awareness of competitor activity.
- Build strong working relationships with customers through regular contact with them on the phone and via face-to-face visits.
- Provide a high level of service to customers through understanding their requirements, responding to requests, progressing orders and providing expert advice.
- Provide timely communication to customer on their credit status.
- Assist, liaise with and support the TPS Centre team to ensure good working relationships and delivery of excellent customer service.
- Work with the Sales Manager and others to achieve sales targets and provide a joined‑up approach to sales.
- Handle incoming calls and customer enquiries within KPI's, using the approved greeting.
- Ensure the proper and accurate use of all systems to search and order parts.
- Complete all required documentation accurately and promptly.
- Deal with all cash and credit card transactions in line with TPS Guidelines in the Operations Manual.
Qualifications
- A self‑starter with a proven track record in building strong relationships and achieving sales targets in a B2B environment.
- Confident and capable communicator with proven experience of selling in a fast‑paced and/or telesales environment.
- Passion for providing a great customer service experience.
- Excellent communication skills both verbally and written with the ability to build strong relationships with all key stakeholders.
- A team player with the drive and determination to achieve individual and sales targets on a weekly & monthly basis.
- Excellent attention to detail and accurate record‑keeping.
- IT literate, preferably with a good working knowledge of MS Excel.
- A passion for the automotive industry.
About TPS
TPS provides independent garages and bodyshops with the high‑quality Genuine Parts and products which customers need to ensure they can service and repair Volkswagen Group vehicles. TPS is part of the Volkswagen Group along with Audi, SEAT, ŠKODA, Volkswagen passenger cars and Commercial Vehicles. TPS is a national network of TPS Centres with a 1,500‑strong national workforce and a management team that prides itself on creating an environment that offers our people a motivating and inclusive workplace where they are recognised and rewarded and are encouraged to go on a journey of Learning and Development. Nationally launched as a new brand concept in 2006, TPS is based on an Agency Model; this means that Centres stock and sell on behalf of Volkswagen Group UK. TPS has continued to experience rapid growth both financially and in the number of Centres opened nationwide.
Parts Sales Executive - Warrington employer: Volkswagen Group
At TPS, we pride ourselves on being an excellent employer, offering a motivating and inclusive workplace where our employees are recognised and rewarded for their contributions. Located in Warrington, our Parts Sales Executive role provides ample opportunities for personal growth and development within the thriving automotive industry, supported by a strong team culture that values collaboration and customer service excellence. Join us to be part of a rapidly growing network that not only focuses on achieving sales targets but also prioritises your professional journey.
StudySmarter Expert Advice🤫
We think this is how you could land Parts Sales Executive - Warrington
✨Tip Number 1
Get to know the company inside out! Research TPS and understand their values, products, and customer base. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your pitch! Be ready to talk about your sales achievements and how you've built relationships in previous roles. We want to hear your success stories, so make them engaging and relevant to the Parts Sales Executive role.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn to get insights about the company culture and expectations. This can give you an edge during interviews and help you build connections within the industry.
✨Tip Number 4
Don't forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows professionalism and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Parts Sales Executive - Warrington
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Parts Sales Executive role. Highlight your sales achievements and any relevant experience in the automotive industry to catch our eye!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how you can contribute to our team. Be sure to mention your customer service skills and ability to build relationships.
Show Off Your Communication Skills:Since this role involves a lot of communication, make sure your written application is clear and professional. Use proper grammar and spelling, and keep your tone friendly yet confident to reflect your personality.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Volkswagen Group
✨Know Your Products Inside Out
As a Parts Sales Executive, you'll need to accurately identify parts and understand product promotions. Make sure you brush up on the products offered by TPS and their competitors. This knowledge will help you answer questions confidently and demonstrate your expertise during the interview.
✨Showcase Your Sales Skills
Prepare to discuss your previous sales experiences, especially in a B2B environment. Think of specific examples where you've achieved targets or built strong customer relationships. This will show that you have the drive and determination to succeed in this role.
✨Practice Your Communication
Since excellent communication is key for this position, practice articulating your thoughts clearly. You might want to do mock interviews with friends or family, focusing on how you would handle customer enquiries and provide expert advice. This will help you feel more at ease during the actual interview.
✨Demonstrate Your Customer Service Passion
Be ready to share instances where you've gone above and beyond for customers. Highlight your passion for providing great service and how it aligns with TPS's values. This will show that you're not just looking for a job, but that you genuinely care about customer satisfaction.
