VWFS UK is seeking a customer service adviser to support the lifecycle of customer finance agreements. You will handle inquiries by phone and email, validate documents, and update systems with account activity.
You will work with multiple departments, maintain FCA knowledge, and ensure timely, accurate service while upholding high standards of customer care. The role emphasizes responsiveness, attention to detail, and the ability to adapt to different processes within VWFS UK.
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Auto Finance Customer Support Specialist in Stony Stratford employer: Volkswagen Group
Join a highly reputable independent specialist in Croydon, where you can thrive as a Vehicle Technician in our brand-new VAG department. Enjoy a competitive salary of Β£35,000 - Β£45,000, complete contract freedom with no weekend shifts, and a supportive work culture that prioritises quality over pressure. With opportunities for personal growth and a full benefits package including 28 days holiday and a NEST pension scheme, this is an excellent place to advance your career while maintaining a healthy work-life balance.