Volkswagen Group is seeking a Collections Team Manager to lead a team responsible for recovering arrears while protecting long-term relationships. You will drive fair outcomes, ensure regulatory adherence and partner with VWFS brands to deliver consistent customer experiences.
You will coach and develop teams, manage performance and collaborate with senior leaders to optimise workloads and service levels across telephony and administration channels.
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Collections & Recoveries Team Lead (FCA Compliant) in Stoke Goldington employer: Volkswagen Group
Join a highly reputable independent specialist in Croydon, where you can thrive as a Vehicle Technician in our brand-new VAG department. Enjoy a competitive salary of £35,000 - £45,000, complete contract freedom with no weekend shifts, and a supportive work culture that prioritises quality over pressure. With opportunities for personal growth and a full benefits package including 28 days holiday and a NEST pension scheme, this is an excellent place to advance your career while maintaining a healthy work-life balance.
