VWFS UK is seeking a Collections Team Manager to lead a team responsible for fault finding, negotiation and resolution of customer accounts in arrears, ensuring fair outcomes while protecting long-term relationships.
You'll drive performance, coach staff, and ensure compliance with FCA regulations, while partnering with senior managers and external partners to optimise service levels and deliver continuous improvement across the Recoveries function.
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Collections Team Lead: FCA-Compliant Coaching & Recovery in St Leonards employer: Volkswagen Group
Join a highly reputable independent specialist in Croydon, where you can thrive as a Vehicle Technician in our brand-new VAG department. Enjoy a competitive salary of £35,000 - £45,000, complete contract freedom with no weekend shifts, and a supportive work culture that prioritises quality over pressure. With opportunities for personal growth and a full benefits package including 28 days holiday and a NEST pension scheme, this is an excellent place to advance your career while maintaining a healthy work-life balance.
