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- Tasks: Drive sales by connecting with customers and identifying their parts needs.
- Company: Join a dynamic team in the automotive industry focused on customer satisfaction.
- Benefits: Competitive pay, great team culture, and opportunities for growth.
- Other info: Fast-paced environment with a focus on teamwork and achieving targets.
- Why this job: Make an impact by providing excellent service and building strong customer relationships.
- Qualifications: Sales experience and a passion for customer service are essential.
The predicted salary is between 30000 - 40000 £ per year.
As a Parts Sales Executive you will be working with the Sales Manager and team to deliver and achieve the business plan and sales objectives of the Centre.
Responsibilities
- Achieve personal KPI's and revenue objectives with target customers.
- Accurately identify parts to meet the customer sales requirements.
- Utilise all product promotions effectively to achieve specific targets set.
- Identify and leverage potential sales opportunities within customer base.
- Maintain own product knowledge and awareness of competitor activity.
- Build strong working relationships with customers through regular contact with them on the phone and via face to face visits.
- Provide a high level of service to customers - through understanding their requirements, responding to requests, progressing orders and providing expert advice.
- Provide timely communication to customer on their credit status.
- Assist, liaise with and support the TPS Centre team to ensure good working relationships and delivery of excellent customer service.
- Work with the Sales Manager and others to achieve sales targets and provide a joined-up approach to sales.
- Handle incoming calls and customer enquiries within KPI's, using the approved greeting.
- Ensure the proper and accurate use of all systems to search and order parts.
- Complete all required documentation accurately and promptly.
- Deal with all cash and credit card transactions in line with TPS Guidelines in the Operations Manual.
Qualifications
- A self-starter with a proven track record in building strong relationships and achieving sales targets in a B2B environment.
- Confident and capable communicator with proven experience of selling in a fast paced and/or telesales environment.
- Passion for providing a great customer service experience.
- Excellent communication skills both verbally and written with the ability to build strong relationships with all key stakeholders.
- A team player with the drive and determination to achieve individual and sales targets on a weekly & monthly basis.
- Excellent attention to detail and accurate record-keeping.
- IT literate, preferably with a good working knowledge of MS Excel.
- A passion for the automotive industry.
Parts Sales Executive in Southampton employer: Volkswagen Group
Contact Detail:
Volkswagen Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Sales Executive in Southampton
✨Tip Number 1
Network like a pro! Get out there and connect with people in the automotive industry. Attend events, join online forums, and don’t be shy about reaching out to potential contacts on LinkedIn. Building relationships can open doors to opportunities you might not find on job boards.
✨Tip Number 2
Practice your pitch! When you get the chance to chat with someone about the Parts Sales Executive role, make sure you can confidently explain why you’re the perfect fit. Highlight your experience in B2B sales and your passion for customer service – it’ll make a lasting impression.
✨Tip Number 3
Follow up after interviews or networking chats. A quick thank-you email can go a long way in showing your enthusiasm for the role and keeping you top of mind. Plus, it’s a great opportunity to reiterate your key selling points!
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you land that Parts Sales Executive gig. Plus, applying directly shows your commitment and interest in being part of our team. Let’s get you started on this exciting journey!
We think you need these skills to ace Parts Sales Executive in Southampton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Parts Sales Executive role. Highlight your experience in B2B sales and any relevant achievements that align with the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your passion for customer service and the automotive industry. Let us know why you're excited about this role and how you can help us achieve our sales objectives.
Show Off Your Communication Skills: Since communication is key in this role, make sure your written application reflects your excellent communication skills. Keep it clear, concise, and professional, but don’t be afraid to let your personality shine through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Volkswagen Group
✨Know Your Products Inside Out
As a Parts Sales Executive, it's crucial to have a solid understanding of the products you'll be selling. Before the interview, brush up on the parts relevant to the automotive industry and any promotions currently running. This will not only show your passion for the role but also demonstrate your ability to provide expert advice to customers.
✨Showcase Your Sales Achievements
Be prepared to discuss your previous sales experiences and how you've met or exceeded targets in a B2B environment. Use specific examples that highlight your ability to build strong relationships with customers and leverage sales opportunities. This will help the interviewer see you as a results-driven candidate.
✨Demonstrate Your Communication Skills
Since this role involves regular contact with customers, it's essential to showcase your communication skills during the interview. Practice articulating your thoughts clearly and confidently. You might even want to role-play common customer scenarios to illustrate how you would handle inquiries and provide excellent service.
✨Research the Company and Competitors
Understanding the company’s position in the market and its competitors can give you an edge in the interview. Familiarise yourself with their product offerings and recent news. This knowledge will allow you to ask insightful questions and show that you're genuinely interested in contributing to the team’s success.