Senior Customer Care Advisor – Finance & Mobility

Senior Customer Care Advisor – Finance & Mobility

Full-Time On-site
V

VWFS UK is recruiting for a Customer Services role handling customer enquiries related to Finance and Aftersales products. You will manage telephone and email contacts, update customer records accurately, and work with various VWFS teams to ensure compliant, high-quality service throughout the customer journey.

The role emphasizes swift responsiveness, attention to detail, and a proactive approach to solving issues while maintaining professional communication with customers and colleagues.

#J-18808-Ljbffr

Senior Customer Care Advisor – Finance & Mobility employer: Volkswagen Group

Join a highly reputable independent specialist in Croydon, where you can thrive as a Vehicle Technician in our brand-new VAG department. Enjoy a competitive salary of Β£35,000 - Β£45,000, complete contract freedom with no weekend shifts, and a supportive work culture that prioritises quality over pressure. With opportunities for personal growth and a full benefits package including 28 days holiday and a NEST pension scheme, this is an excellent place to advance your career while maintaining a healthy work-life balance.

V

Contact Details:

Volkswagen Group Recruitment Team