VWFS UK is seeking a motivated Collections Team Manager to lead a team responsible for fact-finding, negotiation and resolution of customer arrears. You will ensure fair outcomes while protecting long-term relationships and maintaining regulatory adherence across the Collections & Recoveries function.
As a people-focused leader, you will coach and develop Advisors, drive performance and quality, and collaborate with stakeholders to optimise workloads and service levels.
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Senior Collections & Recoveries Leader employer: Volkswagen Group
Join a highly reputable independent specialist in Croydon, where you can thrive as a Vehicle Technician in our brand-new VAG department. Enjoy a competitive salary of £35,000 - £45,000, complete contract freedom with no weekend shifts, and a supportive work culture that prioritises quality over pressure. With opportunities for personal growth and a full benefits package including 28 days holiday and a NEST pension scheme, this is an excellent place to advance your career while maintaining a healthy work-life balance.
