VWFS UK is seeking a dedicated Customer Services professional to support customers through the lifecycle of finance agreements and aftersales processes. You will respond to enquiries by phone and email, update records with precision, and coordinate with multiple VWFS departments to ensure a smooth customer journey.
Excellent communication, attention to detail, and a proactive service mindset are essential. The role emphasizes timely responses and compliant handling of customer data within FCA
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Customer Experience Advisor – Finance & Mobility in Seer Green employer: Volkswagen Group
Join a highly reputable independent specialist in Croydon, where you can thrive as a Vehicle Technician in our brand-new VAG department. Enjoy a competitive salary of £35,000 - £45,000, complete contract freedom with no weekend shifts, and a supportive work culture that prioritises quality over pressure. With opportunities for personal growth and a full benefits package including 28 days holiday and a NEST pension scheme, this is an excellent place to advance your career while maintaining a healthy work-life balance.
