VWFS UK is seeking a proactive Collections Team Manager to lead a team responsible for arrears cases, fair outcomes and strong customer relationships. You will drive performance, ensure FCA compliance and deliver consistent service levels across telephony and back‑office channels.
You will coach and develop staff, monitor quality and risk, collaborate with stakeholders and deputise for the Collections Operations Manager when needed.
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Collections & Recoveries Team Lead in Newton Longville employer: Volkswagen Group
Join a highly reputable independent specialist in Croydon, where you can thrive as a Vehicle Technician in our brand-new VAG department. Enjoy a competitive salary of £35,000 - £45,000, complete contract freedom with no weekend shifts, and a supportive work culture that prioritises quality over pressure. With opportunities for personal growth and a full benefits package including 28 days holiday and a NEST pension scheme, this is an excellent place to advance your career while maintaining a healthy work-life balance.
