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- Tasks: Engage with customers and deliver top-notch service while guiding them through the sales process.
- Company: Join Mon Motors Group, a leading family-run automotive dealer in South Wales since 1971.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
- Why this job: Be part of a passionate team that values customer satisfaction and offers a rewarding sales experience.
- Qualifications: Must have at least two years of sales experience in a fast-paced, customer-focused role.
- Other info: This full-time position requires working alternate weekends and may involve DBS checks.
The predicted salary is between 28800 - 43200 £ per year.
The Mon Motors Group is a family run company that was established in 1971. Today we are one of the largest automotive dealer groups in South Wales and the West of England. The Group has main dealerships for Audi, CUPRA, Ford, SEAT, Å KODA, Volvo and Volkswagen, along with a large used car operation and a number of multi-brand service centres, body shops and TPS (our trade parts division).
In this role:
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You will take pride in engaging with customers face-to-face and have a passion for delivering outstanding customer service
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You will apply a consistent sales process in order to achieve total customer satisfaction
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You will make recommendations on products that meet the customer’s requirements and guide them through the sales process
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You will be able to meet agreed sales volumes and profit targets
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Have a minimum of two years sales experience working for a Main Dealer Have a proven track record in car sales ideally for new cars, or combined new and used cars
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Have worked in a fast-paced environment with a controlled sales process
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Have experience in a highly focused, customer facing role
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Have excellent interpersonal/customer skills
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Understand the importance of putting the customer experience first, and have evidence of individual results via customer satisfaction scorings/independent reviews
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You may be subject to DBS checks and must adhere to conduct rules
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This is a full-time role covering the sales department opening times, and requires working alternate weekends
New Car Sales Executive employer: Volkswagen Group
Contact Detail:
Volkswagen Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land New Car Sales Executive
✨Tip Number 1
Familiarize yourself with the brands we represent, like Audi and Volkswagen. Understanding their unique selling points will help you engage customers more effectively and demonstrate your expertise during the interview.
✨Tip Number 2
Prepare to discuss your previous sales experiences in detail. Highlight specific examples where you exceeded sales targets or received positive customer feedback, as this will showcase your ability to deliver outstanding customer service.
✨Tip Number 3
Practice your interpersonal skills by engaging with friends or family in mock sales scenarios. This will help you refine your approach to customer interactions and demonstrate your passion for delivering exceptional service.
✨Tip Number 4
Research the latest trends in the automotive industry, especially regarding new car sales. Being knowledgeable about market changes and customer preferences will give you an edge in discussions with potential employers.
We think you need these skills to ace New Car Sales Executive
Some tips for your application 🫡
Understand the Company: Familiarize yourself with Mon Motors Group, their values, and their customer service philosophy. This will help you tailor your application to reflect their culture.
Highlight Relevant Experience: Emphasize your sales experience, particularly in the automotive industry. Provide specific examples of how you've met sales targets and delivered excellent customer service.
Showcase Interpersonal Skills: Demonstrate your interpersonal skills in your application. Mention any customer satisfaction scores or reviews that highlight your ability to engage with customers effectively.
Tailor Your CV and Cover Letter: Customize your CV and cover letter to align with the job description. Use keywords from the listing, such as 'customer satisfaction' and 'sales process', to make your application stand out.
How to prepare for a job interview at Volkswagen Group
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for delivering outstanding customer service. Share specific examples from your previous roles where you went above and beyond to ensure customer satisfaction.
✨Demonstrate Your Sales Process Knowledge
Be prepared to discuss the sales processes you've used in the past. Highlight how you apply a consistent approach to achieve sales targets and customer satisfaction, as this is crucial for the role.
✨Highlight Your Experience with New Cars
Since the position focuses on new car sales, emphasize your experience in this area. Discuss any relevant achievements or metrics that showcase your success in selling new vehicles.
✨Prepare for Customer Interaction Scenarios
Anticipate questions about how you would handle various customer interactions. Practice responses that demonstrate your excellent interpersonal skills and ability to guide customers through the sales process.
