VWFS UK is seeking a Collections Team Manager to lead a team responsible for fair, compliant arrears resolutions, protecting customer relationships and driving operational excellence across the Collections & Recoveries function.
The role focuses on coaching, performance management and ensuring decisions align with FCA regulations, internal policies and high service standards across telephony and administration channels.
#J-18808-Ljbffr
Leader, Collections & Recoveries: People & Compliance employer: Volkswagen Group
Join a highly reputable independent specialist in Croydon, where you can thrive as a Vehicle Technician in our brand-new VAG department. Enjoy a competitive salary of £35,000 - £45,000, complete contract freedom with no weekend shifts, and a supportive work culture that prioritises quality over pressure. With opportunities for personal growth and a full benefits package including 28 days holiday and a NEST pension scheme, this is an excellent place to advance your career while maintaining a healthy work-life balance.
