VWFS UK is seeking a Collections Team Manager to lead a team responsible for arrears cases, ensuring fair outcomes while protecting customer relationships. The role drives FCA compliance and policy adherence across Collections & Recoveries for VWFS brands.
You will coach Advisors, manage performance, and implement process improvements to boost efficiency. Our focus is on delivering high-quality outcomes with strong governance and stakeholder collaboration.
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Lead Collections & Recoveries Coach (FCA Compliant) employer: Volkswagen Group
Join a highly reputable independent specialist in Croydon, where you can thrive as a Vehicle Technician in our brand-new VAG department. Enjoy a competitive salary of £35,000 - £45,000, complete contract freedom with no weekend shifts, and a supportive work culture that prioritises quality over pressure. With opportunities for personal growth and a full benefits package including 28 days holiday and a NEST pension scheme, this is an excellent place to advance your career while maintaining a healthy work-life balance.
