VWFS UK is looking for a Collections Team Manager to lead a team responsible for fact-finding, negotiation, and resolution of customer accounts in arrears. You will model fair outcomes, ensure policy adherence, and drive improvements across collections and recoveries.
You will collaborate with senior stakeholders and external partners to deliver consistent customer experiences. The role emphasizes coaching, performance management, and safeguarding regulatory compliance in a fast-paced
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Collections & Recoveries Lead: Coach Teams to Fair Outcomes in Heath and Reach employer: Volkswagen Group
Join a highly reputable independent specialist in Croydon, where you can thrive as a Vehicle Technician in our brand-new VAG department. Enjoy a competitive salary of £35,000 - £45,000, complete contract freedom with no weekend shifts, and a supportive work culture that prioritises quality over pressure. With opportunities for personal growth and a full benefits package including 28 days holiday and a NEST pension scheme, this is an excellent place to advance your career while maintaining a healthy work-life balance.
