VWFS UK is seeking a Customer Services Adviser to provide frontline support for customers of Retail Finance and Aftersales products. You will handle enquiries mainly by phone and email, process data accurately, and liaise with other departments to support the customer journey.
You’ll need strong communication skills, a customer‑first mindset, and the ability to work under pressure while meeting deadlines. The role includes working with FCA regulations and maintaining high service standards.
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Customer Experience Advisor - Finance & Mobility in Great Missenden employer: Volkswagen Group
Join a highly reputable independent specialist in Croydon, where you can thrive as a Vehicle Technician in our brand-new VAG department. Enjoy a competitive salary of £35,000 - £45,000, complete contract freedom with no weekend shifts, and a supportive work culture that prioritises quality over pressure. With opportunities for personal growth and a full benefits package including 28 days holiday and a NEST pension scheme, this is an excellent place to advance your career while maintaining a healthy work-life balance.
