VWFS UK is recruiting for a Customer Services Advisor to support customers through finance applications, contracts, and end‑of‑contract options. You will handle enquiries by phone and email, update customer data, and liaise with other VWFS teams to ensure accurate, timely responses.
The role requires strong communication, a customer‑first attitude, and the ability to adapt across processes while maintaining FCA regulatory understanding. A proactive, detail‑oriented approach is essential.
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Customer Success Advisor – Finance & Aftersales employer: Volkswagen Group
Join a highly reputable independent specialist in Croydon, where you can thrive as a Vehicle Technician in our brand-new VAG department. Enjoy a competitive salary of £35,000 - £45,000, complete contract freedom with no weekend shifts, and a supportive work culture that prioritises quality over pressure. With opportunities for personal growth and a full benefits package including 28 days holiday and a NEST pension scheme, this is an excellent place to advance your career while maintaining a healthy work-life balance.
