VWFS UK is seeking a Customer Services Advisor to support customers through their finance lifecycle, from application to end-of-contract. You will respond to enquiries by phone and email, update customer data, and liaise with other VWFS departments to ensure accurate processing and timely responses.
The role emphasizes strong communication, attention to FCA regulations, and a proactive approach to delivering excellent service within defined procedures and deadlines.
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Customer Services Advisor: Mobility Support & Loyalty employer: Volkswagen Group
Join a highly reputable independent specialist in Croydon, where you can thrive as a Vehicle Technician in our brand-new VAG department. Enjoy a competitive salary of £35,000 - £45,000, complete contract freedom with no weekend shifts, and a supportive work culture that prioritises quality over pressure. With opportunities for personal growth and a full benefits package including 28 days holiday and a NEST pension scheme, this is an excellent place to advance your career while maintaining a healthy work-life balance.
