VWFS UK is seeking a customer service professional to support our Retail Finance and Aftersales products. You will handle enquiries by phone and email, manage customer data with care, and liaise with VWFS departments ensuring FCA compliance while guiding customers through end-of-contract options.
You will be expected to maintain high standards of accuracy, adapt to changing processes, and deliver proactive service to support customer loyalty and the VWFS promise.
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Customer Services Advisor – Mobility & Finance employer: Volkswagen Group
Join a highly reputable independent specialist in Croydon, where you can thrive as a Vehicle Technician in our brand-new VAG department. Enjoy a competitive salary of £35,000 - £45,000, complete contract freedom with no weekend shifts, and a supportive work culture that prioritises quality over pressure. With opportunities for personal growth and a full benefits package including 28 days holiday and a NEST pension scheme, this is an excellent place to advance your career while maintaining a healthy work-life balance.
