Customer Service Advisor – Auto Finance & Aftercare

Customer Service Advisor – Auto Finance & Aftercare

Full-Time On-site
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VWFS UK is seeking customer service professionals to support customers through finance applications, contracts, and end-of-life options. You will handle enquiries by phone and email, update systems, and liaise with other VWFS teams to ensure accurate processing.

The role emphasizes compliance with FCA regulations, fast response times, and delivering excellent service. The benefits include a discretionary bonus, pension contributions, BEV car schemes, and private medical insurance.

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Customer Service Advisor – Auto Finance & Aftercare employer: Volkswagen Group

Join a highly reputable independent specialist in Croydon, where you can thrive as a Vehicle Technician in our brand-new VAG department. Enjoy a competitive salary of Β£35,000 - Β£45,000, complete contract freedom with no weekend shifts, and a supportive work culture that prioritises quality over pressure. With opportunities for personal growth and a full benefits package including 28 days holiday and a NEST pension scheme, this is an excellent place to advance your career while maintaining a healthy work-life balance.

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Contact Details:

Volkswagen Group Recruitment Team