Customer Experience Specialist – Mobility Finance

Customer Experience Specialist – Mobility Finance

Full-Time On-site
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VWFS UK is seeking a customer service adviser to support over a million customers yearly, handling inquiries by phone and email, processing documents, end-of-contract options, and updating systems with account activity.

You will liaise with other departments, maintain regulatory awareness (FCA/Consumer Credit Act), work across processes, and deliver proactive service with clear communication and attention to detail; this is a full-time on-site role within the Volkswagen Group mobility finance

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Customer Experience Specialist – Mobility Finance employer: Volkswagen Group

Join a highly reputable independent specialist in Croydon, where you can thrive as a Vehicle Technician in our brand-new VAG department. Enjoy a competitive salary of Β£35,000 - Β£45,000, complete contract freedom with no weekend shifts, and a supportive work culture that prioritises quality over pressure. With opportunities for personal growth and a full benefits package including 28 days holiday and a NEST pension scheme, this is an excellent place to advance your career while maintaining a healthy work-life balance.

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Contact Details:

Volkswagen Group Recruitment Team