VWFS UK is seeking a customer service professional to support customers through the finance lifecycle and aftersales products, mainly by phone and email.
You will work with multiple VWFS teams to resolve enquiries, validate documents, update systems, and provide clear, proactive service while maintaining FCA and data protection standards.
This role offers a collaborative environment with ongoing development and a strong focus on helping customers move smoothly from application to end of contract.
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Customer Experience & Finance Advisor employer: Volkswagen Group
Join a highly reputable independent specialist in Croydon, where you can thrive as a Vehicle Technician in our brand-new VAG department. Enjoy a competitive salary of £35,000 - £45,000, complete contract freedom with no weekend shifts, and a supportive work culture that prioritises quality over pressure. With opportunities for personal growth and a full benefits package including 28 days holiday and a NEST pension scheme, this is an excellent place to advance your career while maintaining a healthy work-life balance.
