Customer Experience Advisor – Mobility & Finance

Customer Experience Advisor – Mobility & Finance

Full-Time On-site
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VWFS UK is seeking a customer services associate to support customers through their finance and aftersales journey. You will respond to inquiries by phone and email, manage customer data, and coordinate with multiple departments to ensure accurate processing and timely responses.

You will handle end-of-contract options, validate documentation, and maintain system updates, aiming to deliver excellent service while complying with regulatory requirements.

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Customer Experience Advisor – Mobility & Finance employer: Volkswagen Group

Join a highly reputable independent specialist in Croydon, where you can thrive as a Vehicle Technician in our brand-new VAG department. Enjoy a competitive salary of Β£35,000 - Β£45,000, complete contract freedom with no weekend shifts, and a supportive work culture that prioritises quality over pressure. With opportunities for personal growth and a full benefits package including 28 days holiday and a NEST pension scheme, this is an excellent place to advance your career while maintaining a healthy work-life balance.

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Contact Details:

Volkswagen Group Recruitment Team