Volkswagen Group UK is seeking a Customer Services Advisor to support customers through finance and aftersales journeys. You will handle enquiries by phone and email, update records, and liaise with multiple teams to ensure accurate processing of documents and options at each stage of the contract lifecycle.
We value clear communication, attention to detail, and a proactive approach to resolving issues, while complying with regulatory standards and delivering outstanding service daily.
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Customer Experience Advisor – Mobility & Benefits employer: Volkswagen Group
Join a highly reputable independent specialist in Croydon, where you can thrive as a Vehicle Technician in our brand-new VAG department. Enjoy a competitive salary of £35,000 - £45,000, complete contract freedom with no weekend shifts, and a supportive work culture that prioritises quality over pressure. With opportunities for personal growth and a full benefits package including 28 days holiday and a NEST pension scheme, this is an excellent place to advance your career while maintaining a healthy work-life balance.
