Volkswagen Group's VWFS UK is seeking a customer service professional to support customers over the phone and by email. You will handle data entry, liaise with internal departments, and ensure compliance with FCA regulations throughout the contract lifecycle.
Key responsibilities include processing end-of-contract options, updating systems, and delivering proactive service with strong product knowledge to uplift customer satisfaction.
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Customer Experience Advisor – Finance & Mobility Support employer: Volkswagen Group
Join a highly reputable independent specialist in Croydon, where you can thrive as a Vehicle Technician in our brand-new VAG department. Enjoy a competitive salary of £35,000 - £45,000, complete contract freedom with no weekend shifts, and a supportive work culture that prioritises quality over pressure. With opportunities for personal growth and a full benefits package including 28 days holiday and a NEST pension scheme, this is an excellent place to advance your career while maintaining a healthy work-life balance.
