Customer Experience Advisor – Finance & Aftersales

Customer Experience Advisor – Finance & Aftersales

Full-Time On-site
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Volkswagen Financial Services UK is seeking a proactive Customer Services representative to handle inquiries via phone and email, ensuring accurate data handling and timely responses. You will work within VWFS processes to support customers through their finance lifecycle and maintain high service standards.

Ideal candidates will be calm under pressure, possess excellent communication skills, and be comfortable coordinating with multiple departments.

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Customer Experience Advisor – Finance & Aftersales employer: Volkswagen Group

Join a highly reputable independent specialist in Croydon, where you can thrive as a Vehicle Technician in our brand-new VAG department. Enjoy a competitive salary of Β£35,000 - Β£45,000, complete contract freedom with no weekend shifts, and a supportive work culture that prioritises quality over pressure. With opportunities for personal growth and a full benefits package including 28 days holiday and a NEST pension scheme, this is an excellent place to advance your career while maintaining a healthy work-life balance.

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Contact Details:

Volkswagen Group Recruitment Team