Customer Experience Advisor – Fast, Personal Support

Customer Experience Advisor – Fast, Personal Support

Full-Time On-site
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VWFS UK is seeking a customer services professional to support consumers of Retail Finance and Aftersales products. You will handle enquiries by phone and email, update customer data, and liaise with internal teams to ensure smooth contract lifecycle processes.

The role emphasizes delivering high-quality service, maintaining accuracy in data handling, and applying appropriate regulatory knowledge to customer interactions in a dynamic environment.

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Customer Experience Advisor – Fast, Personal Support employer: Volkswagen Group

Join a highly reputable independent specialist in Croydon, where you can thrive as a Vehicle Technician in our brand-new VAG department. Enjoy a competitive salary of Β£35,000 - Β£45,000, complete contract freedom with no weekend shifts, and a supportive work culture that prioritises quality over pressure. With opportunities for personal growth and a full benefits package including 28 days holiday and a NEST pension scheme, this is an excellent place to advance your career while maintaining a healthy work-life balance.

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Contact Details:

Volkswagen Group Recruitment Team