Customer Experience Advisor – Automotive Finance

Customer Experience Advisor – Automotive Finance

Full-Time On-site
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VWFS UK is hiring for a Customer Services role serving finance and aftersales customers. You will handle enquiries by phone and email, manage data, and liaise with VWFS teams to ensure accurate processing and strong customer journeys.

The role requires excellent communication, attention to detail, and a proactive service mindset, with a focus on timely resolution and compliance with regulatory requirements.

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Customer Experience Advisor – Automotive Finance employer: Volkswagen Group

Join a highly reputable independent specialist in Croydon, where you can thrive as a Vehicle Technician in our brand-new VAG department. Enjoy a competitive salary of Β£35,000 - Β£45,000, complete contract freedom with no weekend shifts, and a supportive work culture that prioritises quality over pressure. With opportunities for personal growth and a full benefits package including 28 days holiday and a NEST pension scheme, this is an excellent place to advance your career while maintaining a healthy work-life balance.

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Contact Details:

Volkswagen Group Recruitment Team