VWFS UK is seeking a customer service professional to support customers through the finance and aftersales journey. You will handle inquiries by phone and email, manage data accurately, and liaise with multiple internal teams to ensure high standards of service.
The role emphasizes compliance with FCA regulations, attention to detail, and the ability to switch between processes while maintaining excellent customer outcomes. A flexible, team-oriented mindset is essential.
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Customer Care & Loyalty Advisor employer: Volkswagen Group
Join a highly reputable independent specialist in Croydon, where you can thrive as a Vehicle Technician in our brand-new VAG department. Enjoy a competitive salary of £35,000 - £45,000, complete contract freedom with no weekend shifts, and a supportive work culture that prioritises quality over pressure. With opportunities for personal growth and a full benefits package including 28 days holiday and a NEST pension scheme, this is an excellent place to advance your career while maintaining a healthy work-life balance.
