Customer Care Advisor – Finance & Mobility

Customer Care Advisor – Finance & Mobility

Full-Time On-site
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VWFS UK is seeking a Customer Services professional to support customers through the lifecycle of their finance agreements, handling enquiries by phone and email and ensuring precise data entry across multiple systems.

You will work with FCA regulation knowledge, deliver proactive service, and collaborate with other departments to uphold the VWFS customer promise. Strong communication and a customer-first approach are essential.

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Customer Care Advisor – Finance & Mobility employer: Volkswagen Group

Join a highly reputable independent specialist in Croydon, where you can thrive as a Vehicle Technician in our brand-new VAG department. Enjoy a competitive salary of Β£35,000 - Β£45,000, complete contract freedom with no weekend shifts, and a supportive work culture that prioritises quality over pressure. With opportunities for personal growth and a full benefits package including 28 days holiday and a NEST pension scheme, this is an excellent place to advance your career while maintaining a healthy work-life balance.

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Contact Details:

Volkswagen Group Recruitment Team