Compliance‑Driven Collections Team Lead

Compliance‑Driven Collections Team Lead

Full-Time On-site
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Volkswagen Group in the United Kingdom seeks a Collections Team Manager to lead a team focused on arrears cases, negotiations and fair outcomes. You will ensure regulatory adherence, drive performance, and safeguard customer relationships across VWFS brands.

You will coach, develop and motivate the team, manage escalations, and partner with leaders and external partners to deliver service levels and KPI targets in a fast-paced environment.

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Compliance‑Driven Collections Team Lead employer: Volkswagen Group

Join a highly reputable independent specialist in Croydon, where you can thrive as a Vehicle Technician in our brand-new VAG department. Enjoy a competitive salary of £35,000 - £45,000, complete contract freedom with no weekend shifts, and a supportive work culture that prioritises quality over pressure. With opportunities for personal growth and a full benefits package including 28 days holiday and a NEST pension scheme, this is an excellent place to advance your career while maintaining a healthy work-life balance.

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Contact Details:

Volkswagen Group Recruitment Team