VWFS UK is seeking a Collections Team Manager to lead a team responsible for fact-finding, negotiation and resolution of customer accounts in arrears, ensuring fair outcomes and protecting customer relationships.
You will coach advisors, drive FCA compliance and performance, while collaborating with stakeholders to maintain service levels and continuous improvement across collections and recoveries.
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Collections Team Lead: Fair Outcomes & Growth employer: Volkswagen Group
Join a highly reputable independent specialist in Croydon, where you can thrive as a Vehicle Technician in our brand-new VAG department. Enjoy a competitive salary of £35,000 - £45,000, complete contract freedom with no weekend shifts, and a supportive work culture that prioritises quality over pressure. With opportunities for personal growth and a full benefits package including 28 days holiday and a NEST pension scheme, this is an excellent place to advance your career while maintaining a healthy work-life balance.
