VWFS UK is seeking a Collections Team Manager to lead a team handling arrears cases, negotiations and customer outcomes while safeguarding relationships. You will drive regulatory adherence, performance and service levels across telephony and administration channels.
You will coach and develop advisors, manage workload and resources, and collaborate with senior leaders and recovery partners to optimise processes and outcomes in a fast-paced environment.
#J-18808-Ljbffr
Collections & Recoveries Team Leader employer: Volkswagen Group
Join a highly reputable independent specialist in Croydon, where you can thrive as a Vehicle Technician in our brand-new VAG department. Enjoy a competitive salary of £35,000 - £45,000, complete contract freedom with no weekend shifts, and a supportive work culture that prioritises quality over pressure. With opportunities for personal growth and a full benefits package including 28 days holiday and a NEST pension scheme, this is an excellent place to advance your career while maintaining a healthy work-life balance.
