Volkswagen Financial Services UK is seeking a Collections Team Manager to lead a team focused on arrears case fact-finding, negotiation and resolution. You will drive compliant, fair outcomes while protecting long-term customer relationships across VWFS brands.
You will coach and develop advisors, manage performance, and implement process improvements to enhance efficiency and customer experience. A supportive leadership role with close collaboration across telephony and administration channels.
#J-18808-Ljbffr
Collections & Recoveries Team Lead – Drive Fair Outcomes employer: Volkswagen Group
Join a highly reputable independent specialist in Croydon, where you can thrive as a Vehicle Technician in our brand-new VAG department. Enjoy a competitive salary of £35,000 - £45,000, complete contract freedom with no weekend shifts, and a supportive work culture that prioritises quality over pressure. With opportunities for personal growth and a full benefits package including 28 days holiday and a NEST pension scheme, this is an excellent place to advance your career while maintaining a healthy work-life balance.
