Volkswagen Group UK is seeking a Collections Team Manager to lead a team delivering fair customer outcomes while ensuring regulatory compliance and high performance. You will coach advisors, manage performance and develop processes across collections and recoveries with a focus on quality and customer experience.
The role requires strong leadership, stakeholder management, and the ability to navigate FCA guidelines in a fast-paced environment.
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Collections & Recoveries Team Lead - Customer Outcomes employer: Volkswagen Group
Join a highly reputable independent specialist in Croydon, where you can thrive as a Vehicle Technician in our brand-new VAG department. Enjoy a competitive salary of £35,000 - £45,000, complete contract freedom with no weekend shifts, and a supportive work culture that prioritises quality over pressure. With opportunities for personal growth and a full benefits package including 28 days holiday and a NEST pension scheme, this is an excellent place to advance your career while maintaining a healthy work-life balance.
