VWFS UK is seeking a Collections Team Manager to lead a team responsible for fact-finding, negotiation and resolution of customer accounts in arrears. You will ensure fair outcomes, regulatory adherence and strong customer relationships across VWFS brands.
You will coach and develop advisors to meet performance targets, while maintaining high quality and service standards in a fast-paced environment. Collaborative leadership and process improvements will drive efficiency and customer experience.
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Collections & Recoveries Leader: Fair Outcomes & Growth employer: Volkswagen Group
Join a highly reputable independent specialist in Croydon, where you can thrive as a Vehicle Technician in our brand-new VAG department. Enjoy a competitive salary of £35,000 - £45,000, complete contract freedom with no weekend shifts, and a supportive work culture that prioritises quality over pressure. With opportunities for personal growth and a full benefits package including 28 days holiday and a NEST pension scheme, this is an excellent place to advance your career while maintaining a healthy work-life balance.
