VWFS UK is seeking a Collections Team Manager to lead a team responsible for the fact-finding, negotiation and resolution of customer accounts in arrears, ensuring fair and compliant outcomes while protecting long-term relationships.
You will coach Advisors to deliver on performance, quality and service targets, and collaborate with senior leaders to optimise workloads and drive continuous improvement across telephony and administration channels.
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Collections & Recoveries Lead: People & Compliance employer: Volkswagen Group
Join a highly reputable independent specialist in Croydon, where you can thrive as a Vehicle Technician in our brand-new VAG department. Enjoy a competitive salary of £35,000 - £45,000, complete contract freedom with no weekend shifts, and a supportive work culture that prioritises quality over pressure. With opportunities for personal growth and a full benefits package including 28 days holiday and a NEST pension scheme, this is an excellent place to advance your career while maintaining a healthy work-life balance.
