VWFS UK is seeking a Collections Team Manager to lead a team responsible for negotiations and resolutions of customer accounts in arrears, while protecting long-term relationships. The role focuses on fair outcomes, regulatory adherence and operational excellence across the Collections & Recoveries function.
You'll coach and develop Advisors, manage performance and contribute to process improvements, collaborating with senior stakeholders to ensure service levels and compliance across channels.
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Collections & Recoveries Lead | Coach & Compliance Champion employer: Volkswagen Group
Join a highly reputable independent specialist in Croydon, where you can thrive as a Vehicle Technician in our brand-new VAG department. Enjoy a competitive salary of £35,000 - £45,000, complete contract freedom with no weekend shifts, and a supportive work culture that prioritises quality over pressure. With opportunities for personal growth and a full benefits package including 28 days holiday and a NEST pension scheme, this is an excellent place to advance your career while maintaining a healthy work-life balance.
