VWFS UK is seeking a Collections Team Manager to lead a busy team responsible for fact-finding, negotiation, and resolution of customer accounts in arrears. You’ll ensure fair outcomes, regulatory adherence, and a positive customer experience across VWFS brands.
You will develop high-performing teams, manage performance, and drive process improvements in a fast-paced environment. Strong FCA knowledge and stakeholder management are essential for success.
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Collections Team Lead — Fair Outcomes & Compliance in Bow Brickhill employer: Volkswagen Group
Join a highly reputable independent specialist in Croydon, where you can thrive as a Vehicle Technician in our brand-new VAG department. Enjoy a competitive salary of £35,000 - £45,000, complete contract freedom with no weekend shifts, and a supportive work culture that prioritises quality over pressure. With opportunities for personal growth and a full benefits package including 28 days holiday and a NEST pension scheme, this is an excellent place to advance your career while maintaining a healthy work-life balance.
