At a Glance
- Tasks: Help customers find their perfect car and ensure total satisfaction throughout the buying process.
- Company: Join Listers, a trusted name in the automotive industry with a focus on customer experience.
- Benefits: Enjoy 33 days holiday, wellness programmes, staff discounts, and career development opportunities.
- Other info: Full training provided; great for those looking to kickstart their career in sales.
- Why this job: Be a key player in helping people drive away happy while building a rewarding career.
- Qualifications: Sales experience is a plus, but passion and a valid UK driver's licence are essential.
The predicted salary is between 30000 - 40000 £ per year.
As a Sales Executive with Listers you'll make sure that every customer feels unique by understanding exactly where and how our vehicles fit into their life. It's all about matching the person to the right car and ensuring they have the features and add-ons to suit. From financing to contracts, you'll aim for total customer satisfaction right through the process.
Role and Responsibilities
- You will build trust, communicate effectively and exceed our customer's expectations through qualification and creating an effective first impression.
- Maximising opportunities through prospecting, following-up calls, in-bound telephone enquiries, walk in prospects and internet enquiries.
- Maximising profit by achieving the monthly KPI's for unit sales, profit per unit, finance penetration and add-on products.
- Adhering to the Company's FCA and data protection obligations by accurately collecting all customer contact and vehicle data, in order to maximise the quality and content of the customer database.
This may suit someone who has previously worked as a car sales executive, retail manager or sales manager. Ultimately you will be able to demonstrate an ability and record of achieving and exceeding targets. The ability to quickly establish and build rapport with our customers. Hold the potential to forge a successful career in the industry. You will hold a valid UK drivers licence. Motor trade, automotive or car dealership experience is preferred but not essential as full training will be provided.
Benefits
- 33 days holiday including bank holidays
- Company Pension
- Wellness Programme
- Sick Pay
- Group life insurance
- Staff discount on car servicing
- Listers Benefits - discounts on retailers, restaurants, cinemas & holidays
- Long service and loyalty incentives
- Staff referral scheme
- In-house, manufacturer & professional qualifications
- Company Events
Car Sales Executive — High-Impact, Trusted Advisor in Birmingham employer: Volkswagen Group
At Listers, we pride ourselves on being an exceptional employer, offering a vibrant work culture that prioritises employee growth and satisfaction. With comprehensive training, generous benefits including 33 days of holiday, a wellness programme, and unique staff discounts, we ensure our Sales Executives thrive in a supportive environment while forging meaningful connections with customers. Join us in a role where your contributions are valued, and you can build a rewarding career in the automotive industry.
StudySmarter Expert Advice🤫
We think this is how you could land Car Sales Executive — High-Impact, Trusted Advisor in Birmingham
✨Tip Number 1
Get to know the company inside out! Research Listers, their values, and what makes them tick. This way, when you walk in for that interview, you can show off your knowledge and passion for the brand.
✨Tip Number 2
Practice your pitch! Think about how you would match a customer to the right car. Role-play with a friend or family member to get comfortable with the process of building rapport and understanding customer needs.
✨Tip Number 3
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. It’s a great chance to reiterate why you’re the perfect fit for the team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Listers family.
We think you need these skills to ace Car Sales Executive — High-Impact, Trusted Advisor in Birmingham
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. Use a friendly tone and share a bit about what makes you unique and how you connect with customers.
Tailor Your Application:Make sure to tailor your application to the role of Car Sales Executive. Highlight any relevant experience or skills that match the job description. We love seeing how you can fit into our team and contribute to customer satisfaction!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and make sure your key points stand out, so we can quickly see why you’d be a great fit for us.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at StudySmarter.
How to prepare for a job interview at Volkswagen Group
✨Know Your Cars Inside Out
Before the interview, brush up on the models and features of the cars you'll be selling. Understand how they fit into different lifestyles and customer needs. This knowledge will help you demonstrate your expertise and show that you're genuinely interested in matching customers with the right vehicle.
✨Practice Building Rapport
Since establishing trust is key in this role, practice your communication skills. Role-play with a friend or family member to simulate customer interactions. Focus on active listening and responding to their needs, which will help you create a great first impression during the interview.
✨Prepare for KPI Discussions
Familiarise yourself with common sales KPIs like unit sales and profit per unit. Be ready to discuss how you've achieved or exceeded targets in previous roles. If you don’t have direct experience, think about transferable skills from other jobs that demonstrate your ability to meet goals.
✨Show Enthusiasm for Customer Satisfaction
During the interview, convey your passion for ensuring customer satisfaction. Share examples of how you've gone above and beyond for customers in the past. This will highlight your commitment to providing an exceptional experience, which aligns perfectly with the company's values.
