VWFS UK is seeking a Customer Services Advisor to support over a million customers annually across finance applications and contract lifecycle tasks. You will handle enquiries by phone and email, process data, and collaborate with multiple departments to ensure accurate, compliant service.
Excellent communication skills and a customer-focused mindset are essential, along with a practical understanding of FCA regulations. Training and career development are provided.
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Automotive Finance Customer Experience Specialist employer: Volkswagen Group
Join a highly reputable independent specialist in Croydon, where you can thrive as a Vehicle Technician in our brand-new VAG department. Enjoy a competitive salary of £35,000 - £45,000, complete contract freedom with no weekend shifts, and a supportive work culture that prioritises quality over pressure. With opportunities for personal growth and a full benefits package including 28 days holiday and a NEST pension scheme, this is an excellent place to advance your career while maintaining a healthy work-life balance.
