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For Companies At a Glance
- Tasks: Achieve sales targets, build customer relationships, and provide expert advice on automotive parts.
- Company: Join TPS, part of the Volkswagen Group, known for quality and innovation.
- Benefits: Competitive salary, inclusive workplace, and opportunities for learning and development.
- Why this job: Be part of a growing team in the automotive industry and make a real impact.
- Qualifications: Proven sales experience, excellent communication skills, and a passion for customer service.
- Other info: Dynamic environment with strong career growth potential and a supportive team culture.
The predicted salary is between 28800 - 43200 £ per year.
Responsibilities
- Achieve personal KPI's and revenue objectives with target customers.
- Accurately identify parts to meet the customer sales requirements.
- Utilise all product promotions effectively to achieve specific targets set.
- Identify and leverage potential sales opportunities within customer base.
- Maintain own product knowledge and awareness of competitor activity.
- Build strong working relationships with customers through regular contact with them on the phone and via face-to-face visits.
- Provide a high level of service to customers – through understanding their requirements, responding to requests, progressing orders and providing expert advice.
- Provide timely communication to customer on their credit status.
- Assist, liaise with and support the TPS Centre team to ensure good working relationships and delivery of excellent customer service.
- Work with the Sales Manager and others to achieve sales targets and provide a joined-up approach to sales.
- Handle incoming calls and customer enquiries within KPI's, using the approved greeting.
- Ensure the proper and accurate use of all systems to search and order parts.
- Complete all required documentation accurately and promptly.
- Deal with all cash and credit card transactions in line with TPS Guidelines in the Operations Manual.
Qualifications
- A self-starter with a proven track record in building strong relationships and achieving sales targets in a B2B environment.
- Confident and capable communicator with proven experience of selling in a fast-paced and/or telesales environment.
- Passion for providing a great customer service experience.
- Excellent communication skills both verbally and written with the ability to build strong relationships with all key stakeholders.
- A team player with the drive and determination to achieve individual and sales targets on a weekly & monthly basis.
- Excellent attention to detail and accurate record-keeping.
- IT literate, preferably with a good working knowledge of MS Excel.
- A passion for the automotive industry.
About TPS
TPS provides independent garages and bodyshops with the high-quality Genuine Parts and products which customers need to ensure they can service and repair Volkswagen Group vehicles. TPS is part of the Volkswagen Group along with Audi, SEAT, Å KODA, Volkswagen passenger cars and Commercial Vehicles. TPS is a national network of TPS Centres with a 1,500-strong national workforce and a management team that prides itself on creating an environment that offers our people a motivating and inclusive workplace where they are recognised and rewarded and are encouraged to go on a journey of Learning and Development. Nationally launched as a new brand concept in 2006, TPS is based on an Agency Model; this means that Centres stock and sell on behalf of Volkswagen Group UK. TPS has continued to experience rapid growth both financially and in the number of Centres opened nationwide.
Parts Sales Executive - Guildford in Aldershot employer: Volkswagen Group
Contact Detail:
Volkswagen Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Sales Executive - Guildford in Aldershot
✨Tip Number 1
Get to know the company inside out! Research TPS and understand their values, products, and customer service approach. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your pitch! Be ready to talk about your sales achievements and how you've built relationships in previous roles. Use specific examples that highlight your skills in a B2B environment, especially in fast-paced settings.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn to get insider tips about the interview process and company culture. Building connections can give you an edge and might even lead to a referral!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email to express your appreciation for the opportunity. It’s a great way to reinforce your interest in the role and keep you top of mind for the hiring team.
We think you need these skills to ace Parts Sales Executive - Guildford in Aldershot
Some tips for your application 🫡
Show Off Your Sales Skills: When you're writing your application, make sure to highlight your sales achievements. We want to see how you've smashed those KPIs and built strong relationships with customers in the past. Use specific examples to show us what you can bring to the table!
Tailor Your Application: Don't just send a generic application! Take the time to tailor your CV and cover letter to the Parts Sales Executive role. Mention your passion for the automotive industry and how your skills align with our needs. It’ll make you stand out from the crowd!
Be Clear and Concise: We love a well-structured application! Keep your writing clear and to the point. Use bullet points where necessary to make it easy for us to read through your experience and skills. Remember, attention to detail is key!
Apply Through Our Website: Ready to take the plunge? Make sure you apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at TPS!
How to prepare for a job interview at Volkswagen Group
✨Know Your Products Inside Out
Make sure you brush up on your knowledge of the parts and products offered by TPS. Understanding the specifics of what you're selling will not only help you answer questions confidently but also demonstrate your passion for the automotive industry.
✨Showcase Your Sales Skills
Prepare to discuss your previous sales experiences, especially in a B2B environment. Be ready to share specific examples of how you've achieved targets and built strong relationships with customers. This will highlight your capability as a Parts Sales Executive.
✨Practice Your Communication
Since this role requires excellent communication skills, practice articulating your thoughts clearly and concisely. Consider doing mock interviews with a friend or family member to refine your verbal and written communication skills.
✨Demonstrate Team Spirit
Be prepared to talk about how you work within a team to achieve sales targets. Highlight any experiences where you've collaborated with others, such as supporting the TPS Centre team, to show that you're a team player who values collective success.
