At a Glance
- Tasks: Support dealers and stakeholders by managing daily operations and resolving queries.
- Company: Join a leading automotive finance company with a commitment to innovation.
- Benefits: Enjoy a competitive salary, bonus potential, and flexible hybrid working.
- Other info: Access to professional development and mentoring opportunities for career growth.
- Why this job: Be part of a dynamic team making a real impact in the mobility sector.
- Qualifications: Experience with Excel and SAP, strong problem-solving skills, and attention to detail.
The predicted salary is between 29250 - 35750 £ per year.
About The Role
SALARY: from pa dependent on experience (FTE)
LOCATION: One Delaware Drive, Milton Keynes
HYBRID WORKING: Our current hybrid working policy requires a minimum of 60% of working time to be based in the Milton Keynes office however flexibility is expected to meet the needs of the business and the role.
HOURS / CONTRACT TYPE: Part Time Permanent (30 hours per week)
CLOSING DATE: 29/10/2026. We reserve the right to close the advert earlier if we receive a high volume of applications.
Were looking for a Wholesale Operations Specialist to learn and apply knowledge of approximately 80 manual processes and multiple automated processes across the business area. This is a supportive role where the successful candidate would be a person who thrives with a varied workload - working across multiple products, processes and systems within one day. This high-paced role will be instrumental in delivering support as and when needed to Dealers and Stakeholders, providing excellent customer service at all times.
What youll be doing:
- Responsible for the completion of daily assigned tasks which must be completed within agreed Service Level Agreements.
- Undertake training on up to 80 business processes.
- Work collaboratively across the team to ensure that all daily tasks are completed and provide further support on outstanding tasks or help solve more complex queries.
- Support problem resolution, build in-depth product and technical knowledge across multiple systems and applications to understand how data and information is held and analyse the information to help resolve customer queries.
- Manage the daily processing and maintenance of dealer funding within associated systems.
- Respond to incoming dealer/brand/stakeholder enquiries by phone or e-mail.
- Complete the daily processing of used vehicle funding files by validating requests against funding criteria, formatting & uploading funding requests onto the correct dealer funding products.
- Manage the lifecycle of approved credit facilities in line with compliance and Organisational Manual for European Banking OMEB regulations to enable the provision of liquidity and the movement of vehicle stock across the Volkswagen Group (VWG) retailer network.
What youll bring:
- Youll be experienced working with Excel and SAP application software with fantastic attention to detail.
- Youll have a delivery mindset with true passion for delivering excellent service to internal and external customers at all times.
Essential experience & skills:
- Good problem-solving skills to work across multiple products, processes, systems and stakeholders to resolve any queries.
- Thorough working knowledge of Microsoft (particularly Excel) and SAP application software.
- Strong attention to detail with a focus on quality.
- Ability to work independently and work across multiple products, processes, systems and stakeholders in order to find solutions to queries that may span multiple processes.
- Strong analytical problem-solving skills with the ability to clearly define and investigate complex business process issues with an ability to identify possible resolutions.
- Organised and able to work flexibly and effectively under pressure in order to meet deadlines.
Whats in it for you?
- Bonus: Discretionary 10% on-target bonus (based on personal and Group company performance)
- Pension: Employer pension contribution of 9% (based on employee contribution of 3%). VWFS will pay 6% if employee chooses a 2% employee contribution.
- Car schemes: Choice of Employee Car Ownership (ECO) scheme for petrol/diesel and hybrid vehicles plus car insurance OR Company Car scheme for Battery Electric Vehicles (BEVs) plus car insurance cover for you and a partner/eligible family member.
- Other benefits: From day 1 we provide income protection, life assurance (4x salary), retail discount vouchers, access to Care Concierge (a service to support carers of adults), along with other salary sacrifice options including a will writing service and cycle to work (subject to scheme restrictions).
- Following successful completion of probation, you will have access to private medical insurance for you (with the option to buy additional family cover), access to our loan car scheme for up to 2 cars for your partner or eligible family members (subject to scheme restrictions) and during our annual benefit window you can purchase critical illness cover and dental cover, so you can select the benefits that matter to you.
- We invest in our people and are passionate about driving development. Youll have access to LinkedIn Learning via our Degreed platform as well as a host of professional development programmes and opportunities to build your technical and soft skills so you can further develop your career. We also offer mentoring schemes and reciprocal partnerships recognising that we can all learn from each other in the flow of work.
About You
About Us
Why join VWFS UK? Youll have the opportunity to make a difference by helping us to achieve our mission. Our mission is straightforward; we want to be 'The Key to Mobility'. That means we make getting from A-to-B as easy and simple for as many people as possible. To truly meet the mobility needs of people in a changing world, our offering goes beyond traditional vehicle financing. We do this by providing a range of finance and aftersales products on Volkswagen Group vehicles, as well as developing innovative mobility products designed to solve real problems and support our customers.
No candidate will meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you!
VWFS is proud to be an inclusive employer and encourages applications from a diverse range of candidates. Diversity, Equity & Inclusion isn't just a statement for us, we encourage and aspire for all our colleagues to be their 100% self. If you need any reasonable adjustments to assist you with the application and/or recruitment processes, please contact our Resourcing Team.
Wholesale Operations Specialist - Milton Keynes employer: Volkswagen Financial Services
At VWFS UK, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture that prioritises employee growth and development. Located in Milton Keynes, our hybrid working model allows for flexibility while ensuring a collaborative environment, complemented by competitive benefits such as a discretionary bonus, generous pension contributions, and access to professional development resources. Join us to make a meaningful impact in the mobility sector while enjoying a rewarding career with ample opportunities for personal and professional advancement.
Contact Details:
Volkswagen Financial Services Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Wholesale Operations Specialist - Milton Keynes
✨Tap Into Local Networks
Get involved with local business associations or trade groups. In wholesale distribution, people often hire through word-of-mouth and personal relationships. Attend local meetups or trade exhibitions in your area to connect with potential employers like Volkswagen Financial Services.
✨Leverage Seasonal Hiring Trends
Keep an eye out for busy seasons in wholesale distribution. Many companies ramp up hiring during peak periods, so be proactive and reach out to companies in advance. This is your chance to get noticed as they often look for part-time help first ahead of busy seasons.
✨Utilise Job Boards Specific to Distribution
Check out niche job boards focusing on distribution and logistics. Sites like Logistics Career and Supply Chain Talent are gold mines for finding part-time opportunities and you'll see roles from companies like Volkswagen Financial Services popping up regularly.
✨Be Ready for Quick Interviews
In the wholesale distribution game, you need to be ready for spontaneous interviews. Companies often need to fill part-time roles fast, so having your story ready and being flexible with your availability can give you the edge. Plus, keep an eye on our website for openings at Volkswagen Financial Services!
We think you need these skills to ace Wholesale Operations Specialist - Milton Keynes
Some tips for your application 🫡
Highlight Your Organisation Skills:In wholesale distribution, being organised is key. Make sure to showcase any relevant experience where you've managed inventory, logistics, or even challenged yourself with multi-tasking. Details like these can really make your CV stand out to us at Volkswagen Financial Services.
Mention Your Customer Service Experience:Customer interactions are a big part of wholesale distribution. If you've dealt with clients or suppliers before—whether in retail, food service, or even at market stalls—definitely shout about it in your CV or cover letter. It shows you’re someone who can handle communication effectively, which we value highly at Volkswagen Financial Services!
Flexibility is Your Friend:Since this is a part-time gig, let us know about your availability upfront. If you’ve got the flexibility to cover various shifts, it’ll boost your chances. Mentioning this early can make the hiring process smoother for both of us.
Keep it Concise but Informative:For a part-time role, we’re looking for straightforward, impactful content. Keep your CV succinct but informative—focus on the skills and experiences that relate directly to wholesale distribution. Avoid fluff and aim for clarity; it shows us you mean business!
How to prepare for a job interview at Volkswagen Financial Services
✨Know Your Numbers
In wholesale distribution, you'll often need to handle inventory management and logistics. Brush up on basic maths and data interpretation because you might face questions related to stock levels, order fulfilment rates, or even scenarios where you need to analyse trade data to optimise profits. Showing that you can think critically about numbers will set you apart!
✨Show Off Your Communication Skills
As a part-time candidate in this industry, you need to demonstrate your ability to communicate effectively, both with suppliers and customers. Expect scenario-based questions where you'll need to explain how you'd handle conflicts or negotiate terms. Practise articulating your thoughts clearly, as good communication can drive efficiency in wholesale distribution.
✨Flexibility is Key
Given that you're applying for a part-time role, be prepared to discuss your availability and willingness to adapt to various shifts or roles. Highlight previous experience where you've had to adjust to changing schedules or demands—this shows you're not just job hunting, but genuinely interested in making a valuable contribution to Volkswagen Financial Services.
✨Be Ready with Relevant Experience
Bring any past experiences related to wholesale or distribution to the table. Even if they’re from previous jobs, internships, or even volunteer work, focus on how those experiences gave you insights into inventory management, customer service, or even sales. A portfolio of relevant experience can significantly enhance your appeal to Volkswagen Financial Services.
