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- Tasks: Manage high-value accounts and build strong customer relationships to drive growth.
- Company: Join VWFS UK, a leader in innovative mobility solutions.
- Benefits: Enjoy a competitive salary, bonus potential, and comprehensive benefits including private medical insurance.
- Why this job: Make a real impact in the mobility sector while developing your career.
- Qualifications: Proven sales experience in financial services and strong negotiation skills required.
- Other info: Access to professional development and mentoring opportunities.
The predicted salary is between 56816 - 56816 ÂŁ per year.
About The Role
SALARY: From ÂŁ56,816 pa dependent on experience
LOCATION: Field Based with a central location preferable, you will be required to travel to Milton Keynes once a week
HOURS / CONTRACT TYPE: Full time, permanent
CLOSING DATE: 26/02/26
In this role, you’ll take ownership of a complex, high-value set of accounts, driving year-on-year growth through exceptional relationship management. You’ll develop and deliver a tailored, consultative approach for each customer, building strong, multi-level relationships with day-to-day contacts, key influencers and senior decision makers. Your ability to understand customers’ evolving needs and create the right environment for successful outcomes will be central to protecting, retaining and expanding your portfolio.
What you’ll be doing:
- Build strong customer relationships through regular face-to-face meetings with key stakeholders, including quarterly performance reviews and annual strategic reviews, to drive annual sales and volume targets.
- Maintain consistent customer contact via phone, email and digital channels (such as MS Teams) to ensure clear communication and strong day-to-day engagement.
- Proactively expand your network within each account, developing strong connections with decision makers, influencers and operational teams to enable successful outcomes.
- Protect and retain sole-supply customers by meeting their fleet needs, while developing multi-supply customers to recognise the value of sole-supply agreements and increase Fleet’s share of wallet.
- Use a structured strategic account development approach to win incremental business, maintain accurate account plans, manage renewals, identify growth opportunities and lead customer negotiations, including “at-risk” and tender situations.
- Own the customer experience by coordinating with internal teams, resolving issues promptly and ensuring seamless service delivery across all touchpoints.
- Partner with internal stakeholders to develop effective pricing strategies, using approved tools and frameworks to support high-quality contract proposals and negotiations.
Essential experience & skills
- Proven sales experience within motor financial services, fleet, or a related business/financial services environment.
- Demonstrated success in managing an existing customer portfolio, consistently exceeding performance and growth targets.
- Strong experience leading complex negotiations with large, multi-stakeholder customers.
- Hands-on experience managing contract hire arrangements for major clients, including resolving internal performance issues and coordinating cross-functional solutions to maintain excellent service delivery.
- Skilled in advanced key account management practices, including developing strategic account plans, managing senior stakeholders, creating customer value and clearly articulating delivered value to protect accounts from competitive pressures.
- Documented track record of successful account management within major corporate fleet accounts, including sole-supply arrangements.
- Solid understanding of the vehicle fleet sector, market dynamics and customer needs.
What’s in it for you?
- Bonus: Discretionary 10% on-target bonus (based on personal and Group company performance)
- Pension: Employer pension contribution of 9% (based on employee contribution of 3%). VWFS will pay 6% if employee chooses a 2% employee contribution.
- Car schemes: Choice of Employee Car Ownership (ECO) scheme for petrol/diesel and hybrid vehicles plus car insurance OR Company Car scheme for Battery Electric Vehicles (BEVs) plus car insurance cover for you and a partner/eligible family member.
- Other benefits: From day 1 we provide income protection, life assurance (4x salary), retail discount vouchers, access to Care Concierge (a service to support carers of adults), along with other salary sacrifice options including a will writing service and cycle to work (subject to scheme restrictions).
- Following successful completion of probation, you will have access to private medical insurance for you (with the option to buy additional family cover), access to our loan car scheme for up to 2 cars for your partner or eligible family members (subject to scheme restrictions) and during our annual benefit window you can purchase critical illness cover and dental cover, so you can select the benefits that matter to you.
- We invest in our people and are passionate about driving development. You’ll have access to LinkedIn Learning via our Degreed platform as well as a host of professional development programmes and opportunities to build your technical and soft skills so you can further develop your career. We also offer mentoring schemes and reciprocal partnerships recognising that we can all learn from each other in the flow of work.
About You
About Us
Why join VWFS UK? You’ll have the opportunity to make a difference by helping us to achieve our mission. Our mission is straightforward; we want to be 'The Key to Mobility'. That means we make getting from A-to-B as easy and simple for as many people as possible. To truly meet the mobility needs of people in a changing world, our offering goes beyond traditional vehicle financing. We do this by providing a range of finance and aftersales products on Volkswagen Group vehicles, as well as developing innovative mobility products designed to solve real problems and support our customers.
No candidate will meet every single desired qualification. If your experience looks a little different from what we’ve identified and you think you can bring value to the role, we’d love to learn more about you!
VWFS is proud to be an inclusive employer and encourages applications from a diverse range of candidates. Diversity, Equity & Inclusion isn’t just a statement for us, we encourage and aspire for all our colleagues to be their 100% self. If you need any reasonable adjustments to assist you with the application and/or recruitment processes, please contact our Resourcing Team.
This role does not meet the UKVI’s criteria for the skilled worker sponsorship route, therefore we are unable to accept candidates requiring sponsorship for this role.
Strategic Account Manager - Field Based with a central location preferable, you will be required to travel to Milton Keynes once a week employer: Volkswagen Financial Services
Contact Detail:
Volkswagen Financial Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Strategic Account Manager - Field Based with a central location preferable, you will be required to travel to Milton Keynes once a week
✨Tip Number 1
Get to know the company inside out! Research VWFS, their mission, and their values. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Use LinkedIn to connect with current employees or industry professionals. A friendly chat can give you insider info and might even lead to a referral!
✨Tip Number 3
Prepare for those face-to-face meetings! Think about how you can demonstrate your relationship management skills and share examples of how you've driven growth in previous roles.
✨Tip Number 4
Don’t forget to follow up! After interviews or networking chats, send a quick thank-you note. It shows your enthusiasm and keeps you fresh in their minds.
We think you need these skills to ace Strategic Account Manager - Field Based with a central location preferable, you will be required to travel to Milton Keynes once a week
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Strategic Account Manager role. Highlight your experience in managing complex accounts and building strong relationships, as these are key to what we’re looking for.
Showcase Your Achievements: Don’t just list your responsibilities; share specific examples of how you’ve exceeded targets or successfully managed negotiations. We love seeing quantifiable results that demonstrate your impact!
Be Authentic: Let your personality shine through in your application. We value authenticity and want to get a sense of who you are beyond your professional experience. Share your passion for the industry and what drives you.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This helps us keep track of applications and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Volkswagen Financial Services
✨Know Your Accounts Inside Out
Before the interview, make sure you thoroughly research the accounts you'll be managing. Understand their history, current challenges, and potential growth opportunities. This will show your prospective employer that you're proactive and ready to hit the ground running.
✨Demonstrate Relationship Management Skills
Prepare examples of how you've successfully built and maintained relationships with key stakeholders in previous roles. Be ready to discuss specific strategies you used to engage decision-makers and influencers, as this is crucial for the Strategic Account Manager position.
✨Showcase Your Negotiation Experience
Since this role involves complex negotiations, come prepared with stories that highlight your negotiation skills. Discuss any challenging situations you've faced and how you navigated them to achieve a successful outcome, especially in multi-stakeholder environments.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the company's approach to account management or their expectations for the role. This not only shows your interest but also gives you a chance to assess if the company aligns with your career goals.
