At a Glance
- Tasks: Assist dealers with queries and process applications efficiently.
- Company: Join a leading mobility solutions provider in Milton Keynes.
- Benefits: Competitive salary, hybrid working, and a supportive team environment.
- Other info: Inclusive workplace encouraging diverse applicants.
- Why this job: Be part of a dynamic team making mobility easier for everyone.
- Qualifications: Strong communication skills and a customer-focused mindset.
The predicted salary is between 24950 - 24950 £ per year.
About The Role
SALARY: £24,950
LOCATION: Delaware Drive, Milton Keynes
HYBRID WORKING: Our current hybrid working policy requires a minimum of 60% of working time to be based in the Milton Keynes office; however, flexibility is expected to meet the needs of the business and the role.
HOURS / CONTRACT TYPE: Permanent, 35 hours a week
CLOSING DATE: 02/06/26. We reserve the right to close the advert earlier if we receive a high volume of applications.
We’re looking for a New Business Advisor to process and verify details on documents from our dealers and retailers. This high-paced role will be instrumental in ensuring that dealer applications and queries, either over the phone or through correspondence, are dealt with quickly and efficiently.
What you’ll be doing:
- Responding to dealer enquiries, mainly by phone.
- Entering/handling customer and dealer data via internal systems, ensuring processing procedures and response time guidelines are followed, with speed and accuracy being paramount.
- Validating customer documentation with proposal details when received and authorising appropriate payment to the dealer.
- Close liaison with other business areas including Customer Services.
- Maintaining your level of understanding of the FCA regulations to ensure you are competent to fulfil your role.
What you’ll bring:
- You’ll be an excellent communicator.
- You’ll have a customer service delivery mindset.
Essential experience we want to be 'The Key to Mobility'. That means we make getting from A-to-B as easy and simple for as many people as possible. To truly meet the mobility needs of people in a changing world, our offering goes beyond traditional vehicle financing. We do this by providing a range of finance and aftersales products on Volkswagen Group vehicles, as well as developing innovative mobility products designed to solve real problems and support our customers.
No candidate will meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you!
VWFS is proud to be an inclusive employer and encourages applications from a diverse range of candidates.
New Business Advisor - Milton Keynes in Somerset employer: Volkswagen Financial Services
At VWFS, we pride ourselves on being an excellent employer, offering a dynamic work environment in Milton Keynes that fosters collaboration and innovation. Our hybrid working model provides flexibility while ensuring a strong team culture, and we are committed to employee growth through ongoing training and development opportunities. Join us to be part of a diverse and inclusive workplace where your contributions truly matter and help shape the future of mobility.
Contact Details:
Volkswagen Financial Services Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land New Business Advisor - Milton Keynes in Somerset
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Practice your pitch! When you get the chance to chat with someone about the role, be ready to explain why you're the perfect fit. Keep it concise, highlight your skills, and show your enthusiasm for the New Business Advisor position.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your appreciation and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate your interest in the role.
✨Tip Number 4
Don’t forget to apply through our website! We love seeing applications come directly from candidates who are genuinely interested in joining us. It shows initiative and helps us get to know you better right from the start.
We think you need these skills to ace New Business Advisor - Milton Keynes in Somerset
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the New Business Advisor role. Highlight your customer service experience and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background aligns with our mission. Keep it concise but engaging – we love a good story!
Show Off Your Communication Skills:As an excellent communicator, make sure your application reflects that. Use clear and professional language, and double-check for any typos or errors. We appreciate attention to detail!
Apply Through Our Website:We encourage you to apply through our website for the best chance of being noticed. It’s straightforward and ensures your application goes directly to us. Don’t miss out on this opportunity!
How to prepare for a job interview at Volkswagen Financial Services
✨Know Your Stuff
Before the interview, make sure you understand the role of a New Business Advisor inside out. Familiarise yourself with the key responsibilities, especially around processing dealer applications and handling customer queries. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Brush Up on FCA Regulations
Since the role involves validating customer documentation and ensuring compliance with FCA regulations, it’s crucial to have a solid grasp of these guidelines. Take some time to read up on them so you can discuss how you would apply this knowledge in your day-to-day tasks.
✨Show Off Your Communication Skills
As an excellent communicator, you'll need to demonstrate this during the interview. Practice articulating your thoughts clearly and concisely. You might even want to prepare examples of how you've successfully handled customer enquiries in the past, as this will highlight your customer service delivery mindset.
✨Be Ready for Scenario Questions
Expect to face scenario-based questions that assess how you would handle specific situations related to the role. Think about potential challenges you might encounter when dealing with dealer applications and prepare your responses. This will show that you can think on your feet and are ready for the fast-paced environment.
