Wholesale Operations Specialist - Milton Keynes in Potton

About The Role

SALARY: From 22,445 pa dependent on experience

LOCATION: Milton Keynes

HYBRID WORKING: Our current hybrid working policy requires a minimum of 60% of working time to be based in the Milton Keynes office however flexibility is expected to meet the needs of the business and the role.

HOURS / CONTRACT TYPE: Part time, permanent - Working 30 hours per week (hours to be spread across 5 days covering core hours)

CLOSING DATE: 10/07/26. We reserve the right to close the advert earlier if we receive a high volume of applications.

We’re looking for a Wholesale Operations Specialist to support the day-to-day running of our wholesale operations by processing orders, completing key tasks and ensuring everything is handled accurately and on time. This detail-focused role will be instrumental in delivering reliable processes by handling a variety of tasks across multiple systems, resolving issues and supporting dealers and stakeholders through accurate work and clear reporting.

What you’ll be doing:

• Manage credit facilities in line with compliance and regulatory requirements, supporting the movement of vehicle stock across the dealer network.
• Accurately process credit limit transfers and funding transactions across multiple systems.
• Identify and escalate any operational issues to the Team Manager.
• Support dealer teams by providing guidance, training, and sharing best practice.
• Assist with dealer onboarding, corporate loans, and dealer terminations.
• Complete daily tasks within agreed service levels (SLAs), ensuring high levels of accuracy.
• Learn and carry out a wide range of processes, using problem-solving skills to handle queries across multiple areas.
• Work collaboratively with the team to ensure all tasks are completed on time and support more complex queries where needed.
• Investigate and resolve issues by building knowledge across systems and understanding how data is used.

What you’ll bring:

• You’ll be a detail-oriented and organised team player who is comfortable working across multiple tasks and systems.
• You’ll have a strong delivery mindset, with a focus on accuracy, meeting deadlines and continuously learning while adapting to a fast-paced and varied workload.

Essential experience & skills:

• Strong problem-solving skills, with the ability to work across multiple systems, processes, and stakeholders to resolve queries.
• Good working knowledge of Microsoft Office, particularly Excel (SAP knowledge is a plus but not essential).
• High attention to detail, with a focus on accuracy and quality.
• Ability to investigate issues, understand root causes, and suggest practical solutions.
• Well organised, with the ability to manage workload effectively and meet deadlines in a fast-paced environment.
• A logical and methodical approach, with the ability to follow processes and work in a structured way.

What’s in it for you?

• Bonus: Discretionary 10% on-target bonus (based on personal and Group company performance)
• Pension: Employer pension contribution of 9% (based on employee contribution of 3%). VWFS will pay 6% if employee chooses a 2% employee contribution.
• Car schemes: Choice of Employee Car Ownership (ECO) scheme for petrol/diesel and hybrid vehicles plus car insurance or Company Car scheme for Battery Electric Vehicles (BEVs) plus car insurance cover for you and a partner/eligible family member.
• Other benefits: From day 1 we provide income protection, life assurance (4x salary), retail discount vouchers, access to Care Concierge (a service to support carers of adults), along with other salary sacrifice options including a will writing service and cycle to work (subject to scheme restrictions).
• Following successful completion of probation, you will have access to private medical insurance for you (with the option to buy additional family cover), access to our loan car scheme for up to 2 cars for your partner or eligible family members (subject to scheme restrictions) and during our annual benefit window you can purchase critical illness cover and dental cover, so you can select the benefits that matter to you.
• We invest in our people and are passionate about driving development. You’ll have access to LinkedIn Learning via our Degreed platform as well as a host of professional development programmes and opportunities to build your technical and soft skills so you can further develop your career. We also offer mentoring schemes and reciprocal partnerships recognising that we can all learn from each other in the flow of work.

About Us

Why join VWFS UK? You’ll have the opportunity to make a difference by helping us to achieve our mission. Our mission is straightforward; we want to be 'The Key to Mobility'. That means we make getting from A-to-B as easy and simple for as many people as possible. To truly meet the mobility needs of people in a changing world, our offering goes beyond traditional vehicle financing. We do this by providing a range of finance and aftersales products on Volkswagen Group vehicles, as well as developing innovative mobility products designed to solve real problems and support our customers.

No candidate will meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you!

VWFS is proud to be an inclusive employer and encourages applications from a diverse range of candidates. Diversity, Equity & Inclusion isn’t just a statement for us, we encourage and aspire for all our colleagues to be their 100% self. If you need any reasonable adjustments to assist you with the application and/or recruitment processes, please contact our Resourcing Team.

This role does not meet the UKVI's criteria for the skilled worker sponsorship route, therefore we are unable to accept candidates requiring sponsorship for this role.