At a Glance
- Tasks: Assist dealers with queries and process applications efficiently.
- Company: Join a leading mobility solutions provider in Milton Keynes.
- Benefits: Competitive salary, hybrid working, and a supportive team environment.
- Other info: Inclusive workplace encouraging diverse applicants.
- Why this job: Be part of a dynamic team making mobility easier for everyone.
- Qualifications: Strong communication skills and a customer-focused mindset.
The predicted salary is between 24950 - 24950 £ per year.
About The Role
SALARY: £24,950
LOCATION: Delaware Drive, Milton Keynes
HYBRID WORKING: Our current hybrid working policy requires a minimum of 60% of working time to be based in the Milton Keynes office; however, flexibility is expected to meet the needs of the business and the role.
HOURS / CONTRACT TYPE: Permanent, 35 hours a week
CLOSING DATE: 02/06/26. We reserve the right to close the advert earlier if we receive a high volume of applications.
We are looking for a New Business Advisor to process and verify details on documents from our dealers and retailers. This high-paced role will be instrumental in ensuring that dealer applications and queries, either over the phone or through correspondence, are dealt with quickly and efficiently.
What you'll be doing:
- Responding to dealer enquiries, mainly by phone.
- Entering/handling customer and dealer data via internal systems, ensuring processing procedures and response time guidelines are followed, with speed and accuracy being paramount.
- Validating customer documentation with proposal details when received and authorising appropriate payment to the dealer.
- Close liaison with other business areas including Customer Services.
- Maintaining your level of understanding of the FCA regulations to ensure you are competent to fulfil your role.
What you'll bring:
- You’ll be an excellent communicator.
- You’ll have a customer service delivery mindset.
Essential experience we want to be 'The Key to Mobility'. That means we make getting from A-to-B as easy and simple for as many people as possible. To truly meet the mobility needs of people in a changing world, our offering goes beyond traditional vehicle financing. We do this by providing a range of finance and aftersales products on Volkswagen Group vehicles, as well as developing innovative mobility products designed to solve real problems and support our customers.
No candidate will meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you!
VWFS is proud to be an inclusive employer and encourages applications from a diverse range of candidates.
New Business Advisor - Milton Keynes in Lincolnshire employer: Volkswagen Financial Services
At VWFS, we pride ourselves on being an excellent employer, offering a dynamic work environment in Milton Keynes that fosters collaboration and innovation. Our commitment to employee growth is reflected in our hybrid working policy, which promotes flexibility while ensuring a strong team presence in the office. With a focus on diversity and inclusion, we provide meaningful opportunities for all employees to thrive and contribute to our mission of making mobility accessible for everyone.
Contact Details:
Volkswagen Financial Services Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land New Business Advisor - Milton Keynes in Lincolnshire
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Practice your pitch! When you get that chance to chat with potential employers, make sure you can clearly explain who you are and what you bring to the table. Keep it concise and engaging!
✨Tip Number 3
Be proactive! Don’t just wait for job postings to pop up. Reach out directly to companies you’re interested in, even if they’re not hiring right now. Show them you’re keen and ready to contribute.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love hearing from candidates who are genuinely interested in joining our team.
We think you need these skills to ace New Business Advisor - Milton Keynes in Lincolnshire
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the New Business Advisor role. Highlight any relevant experience in customer service and data handling, as these are key for us. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've handled similar tasks or challenges in the past, and let your personality come through.
Showcase Your Communication Skills:As an excellent communicator, it's important to demonstrate this in your application. Whether it's through your writing style or how you present your experiences, make sure we can see your ability to engage effectively with others.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at StudySmarter!
How to prepare for a job interview at Volkswagen Financial Services
✨Know Your Stuff
Make sure you understand the role of a New Business Advisor inside out. Familiarise yourself with the key responsibilities, especially around processing dealer applications and handling customer queries. Brush up on FCA regulations too, as this will show you're serious about compliance.
✨Practice Makes Perfect
Rehearse common interview questions related to customer service and communication. Think about scenarios where you've successfully resolved issues or improved processes. This will help you articulate your experience clearly and confidently during the interview.
✨Show Your Customer Focus
Demonstrate your customer service mindset by sharing specific examples of how you've gone above and beyond for customers in the past. Highlight your ability to handle enquiries efficiently, as speed and accuracy are crucial in this role.
✨Ask Smart Questions
Prepare thoughtful questions to ask at the end of your interview. Inquire about the team dynamics, the hybrid working model, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
