At a Glance
- Tasks: Assist dealers with queries and process applications efficiently.
- Company: Join a leading mobility solutions provider in Milton Keynes.
- Benefits: Competitive salary, hybrid working, and a supportive team environment.
- Other info: Inclusive workplace encouraging diverse applicants.
- Why this job: Be part of a dynamic team making mobility easier for everyone.
- Qualifications: Strong communication skills and a customer-focused mindset.
The predicted salary is between 24950 - 24950 £ per year.
About The Role
SALARY: £24,950
LOCATION: Delaware Drive, Milton Keynes
HYBRID WORKING: Our current hybrid working policy requires a minimum of 60% of working time to be based in the Milton Keynes office; however, flexibility is expected to meet the needs of the business and the role.
HOURS / CONTRACT TYPE: Permanent, 35 hours a week
CLOSING DATE: 02/06/26. We reserve the right to close the advert earlier if we receive a high volume of applications.
We are looking for a New Business Advisor to process and verify details on documents from our dealers and retailers. This high-paced role will be instrumental in ensuring that dealer applications and queries, either over the phone or through correspondence, are dealt with quickly and efficiently.
What you'll be doing:
- Responding to dealer enquiries, mainly by phone.
- Entering/handling customer and dealer data via internal systems, ensuring processing procedures and response time guidelines are followed, with speed and accuracy being paramount.
- Validating customer documentation with proposal details when received and authorising appropriate payment to the dealer.
- Close liaison with other business areas including Customer Services.
- Maintaining your level of understanding of the FCA regulations to ensure you are competent to fulfil your role.
What you'll bring:
- You’ll be an excellent communicator.
- You’ll have a customer service delivery mindset.
Essential experience we want to be 'The Key to Mobility'. That means we make getting from A-to-B as easy and simple for as many people as possible. To truly meet the mobility needs of people in a changing world, our offering goes beyond traditional vehicle financing. We do this by providing a range of finance and aftersales products on Volkswagen Group vehicles, as well as developing innovative mobility products designed to solve real problems and support our customers.
No candidate will meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you!
VWFS is proud to be an inclusive employer and encourages applications from a diverse range of candidates.
New Business Advisor - Milton Keynes in Kingston upon Hull employer: Volkswagen Financial Services
At VWFS, we pride ourselves on being an excellent employer, offering a dynamic work environment in Milton Keynes that fosters collaboration and innovation. Our commitment to employee growth is reflected in our hybrid working policy, which promotes flexibility while ensuring a strong team presence in the office. With a focus on diversity and inclusion, we provide meaningful opportunities for all employees to thrive and contribute to our mission of making mobility accessible for everyone.
Contact Details:
Volkswagen Financial Services Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land New Business Advisor - Milton Keynes in Kingston upon Hull
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Practice your pitch! When you get the chance to chat with someone about the role, be ready to explain why you're the perfect fit. Keep it concise, highlight your skills, and show your enthusiasm for the New Business Advisor position.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your appreciation and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate your interest in the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace New Business Advisor - Milton Keynes in Kingston upon Hull
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the New Business Advisor role. Highlight your customer service experience and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background aligns with our mission. Keep it concise but engaging – we love a good story!
Show Off Your Communication Skills:As an excellent communicator, make sure this shines through in your application. Whether it's your CV or cover letter, clarity and professionalism are key. We want to see how you can effectively engage with our dealers and customers.
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and submit your details!
How to prepare for a job interview at Volkswagen Financial Services
✨Know Your Stuff
Before the interview, make sure you understand the role of a New Business Advisor inside out. Familiarise yourself with the key responsibilities, especially around processing dealer applications and handling customer queries. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Brush Up on FCA Regulations
Since the role involves maintaining an understanding of FCA regulations, take some time to review these guidelines. Being able to discuss how you would ensure compliance in your work will impress the interviewers and demonstrate your commitment to doing the job right.
✨Practice Your Communication Skills
As an excellent communicator, you'll need to showcase your ability to handle enquiries effectively. Consider practising common interview questions with a friend or family member, focusing on clear and concise responses. This will help you feel more at ease during the actual interview.
✨Show Your Customer Service Mindset
Think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these stories during the interview to illustrate your customer service delivery mindset. This will highlight your suitability for the role and your alignment with the company's values.
