At a Glance
- Tasks: Assist dealers with queries and process applications efficiently.
- Company: Join a leading mobility solutions provider in Milton Keynes.
- Benefits: Competitive salary, hybrid working, and a supportive team environment.
- Other info: Inclusive workplace encouraging diverse applicants.
- Why this job: Be part of a dynamic team making mobility easier for everyone.
- Qualifications: Strong communication skills and a customer-focused mindset.
The predicted salary is between 24950 - 24950 £ per year.
About The Role
SALARY: £24,950
LOCATION: Delaware Drive, Milton Keynes
HYBRID WORKING: Our current hybrid working policy requires a minimum of 60% of working time to be based in the Milton Keynes office; however, flexibility is expected to meet the needs of the business and the role.
HOURS / CONTRACT TYPE: Permanent, 35 hours a week
CLOSING DATE: 02/06/26. We reserve the right to close the advert earlier if we receive a high volume of applications.
We’re looking for a New Business Advisor to process and verify details on documents from our dealers and retailers. This high-paced role will be instrumental in ensuring that dealer applications and queries, either over the phone or through correspondence, are dealt with quickly and efficiently.
What you’ll be doing:
- Responding to dealer enquiries, mainly by phone.
- Entering/handling customer and dealer data via internal systems, ensuring processing procedures and response time guidelines are followed, with speed and accuracy being paramount.
- Validating customer documentation with proposal details when received and authorising appropriate payment to the dealer.
- Close liaison with other business areas including Customer Services.
- Maintaining your level of understanding of the FCA regulations to ensure you are competent to fulfil your role.
What you’ll bring:
- You’ll be an excellent communicator.
- You’ll have a customer service delivery mindset.
Essential experience we want to be 'The Key to Mobility'. That means we make getting from A-to-B as easy and simple for as many people as possible. To truly meet the mobility needs of people in a changing world, our offering goes beyond traditional vehicle financing. We do this by providing a range of finance and aftersales products on Volkswagen Group vehicles, as well as developing innovative mobility products designed to solve real problems and support our customers.
No candidate will meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you!
VWFS is proud to be an inclusive employer and encourages applications from a diverse range of candidates.
New Business Advisor - Milton Keynes in Isle of Wight employer: Volkswagen Financial Services
At VWFS, we pride ourselves on being an excellent employer, offering a dynamic work environment in Milton Keynes that fosters collaboration and innovation. Our hybrid working policy provides flexibility while ensuring a strong team culture, and we are committed to employee growth through ongoing training and development opportunities. Join us to be part of a diverse and inclusive workplace where your contributions truly matter and help shape the future of mobility.
Contact Details:
Volkswagen Financial Services Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land New Business Advisor - Milton Keynes in Isle of Wight
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company and role thoroughly, and practice common interview questions. We want you to feel confident and ready to showcase your skills and experience.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in leaving a positive impression. It shows you're genuinely interested and keeps you on their radar.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team and being part of our mission.
We think you need these skills to ace New Business Advisor - Milton Keynes in Isle of Wight
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the New Business Advisor role. Highlight any relevant experience in customer service and data handling, as these are key for us. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've handled similar tasks or challenges in the past, and let your personality come through.
Showcase Your Communication Skills:As an excellent communicator, it's important to demonstrate this in your application. Whether it's through your CV, cover letter, or any additional documents, make sure your writing is clear, concise, and engaging. We love a good storyteller!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and submit your details!
How to prepare for a job interview at Volkswagen Financial Services
✨Know Your Stuff
Before the interview, make sure you understand the role of a New Business Advisor inside out. Familiarise yourself with the key responsibilities, especially around processing dealer applications and handling customer queries. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Brush Up on FCA Regulations
Since the role involves maintaining an understanding of FCA regulations, take some time to review these guidelines. Being able to discuss how you would ensure compliance in your work will impress the interviewers and demonstrate your commitment to doing the job right.
✨Practice Your Communication Skills
As an excellent communicator, you'll need to showcase your ability to handle enquiries effectively. Consider practising common interview questions with a friend or family member, focusing on clear and concise responses. This will help you feel more at ease during the actual interview.
✨Show Your Customer Service Mindset
The role requires a strong customer service delivery mindset, so be prepared to share examples from your past experiences where you've gone above and beyond for customers. Highlighting your dedication to providing exceptional service will resonate well with the interviewers.
