Maintenance Controller - Milton Keynes in Essex

h2 Maintenance Controller - Milton Keynes /h2 p ul id= ctl00_ctl00_ContentContainer_mainContent_fcVacancyDetailsDescription_ITSFields li p p h2 About The Role /h2 /p /p /li li p p p !-- 2023.1.117.45 -- p strong JOB TITLE: Maintenance Controller /strong /p p strong SALARY:From 30,000 pa dependent on experience /strong /p p strong LOCATION: Milton Keynes /strong /p p strong HYBRID WORKING: /strong Our current hybrid working policy requires a minimum of 60% of working time to be based in the Milton Keynes office however flexibility is expected to meet the needs of the business and the role. /p p strong HOURS / CONTRACT TYPE: Full time permanent 35 hours per week, or part time permanent 17.5 hours available (Monday, Tuesday half day Wednesday morning) /strong /p p strong CLOSING DATE: 15/10/2026 /strong We reserve the right to close the advert earlier If we receive a high volume of applications. /p p Are you an experienced vehicle technician or do you hold relevant technician qualifications? If so, this could be the perfect opportunity for you and wed love to hear from you! /p p Were looking for a proactive and knowledgeable individual to join our Fleet Maintenance team. In this role, youll assist the smooth running of our retail fleet of passenger and light commercial vehicles by authorising service work, managing tyre queries, and helping reduce vehicle downtime. br /p p strong What youll be doing: /strong /p p Authorising routine services and tyre replacements in line with manufacturer guidelines and budget controls br Supporting customers and internal teams with vehicle downtime issues, including arranging hire vehicles br Providing updates on repairs and estimated completion times to customers and account managers br Handling goodwill reimbursements and producing internal reports br Communicating effectively across teams to ensure high levels of customer satisfaction br Meeting departmental KPIs around cost control, response times, and compliance br If youre passionate about vehicles, customer service, and working in a fast-paced environment, this could be your next career move! /p p strong Essential experience skills /strong /p ul li Experience working as a vehicle technician /li li Level 3 qualification in Light Vehicle Maintenance Repair or equivalent. Car servicing and repair experience in either a main dealership, independent garage or other car servicing companies or equivalent /li li A thorough and detailed knowledge of Maintenance processes /li li A proactive and flexible approach with the ability to react appropriately and effectively to changing priorities and demands /li li Confidence communicating both face to face or by telephone /li li Attention to detail with a high degree of accuracy and ability to work under pressure /li li IT literate with the ability to grasp new systems br /li li High level of time management and organisational skills /li li Knowledge of Fleet leasing solutions /li /ul p strong Whats in it for you? /strong /p p strong Bonus: /strong Discretionary 10% on-target bonus (based on personal and Group company performance) /p p strong Pension: /strong Employer pension contribution of 9% (based on employee contribution of 3%). VWFS will pay 6% if employee chooses a 2% employee contribution. /p p strong Car schemes*: /strong Choice of Employee Car Ownership (ECO) scheme for petrol/diesel and hybrid vehicles plus car insurance /p p strong OR /strong Company Car scheme for Battery Electric Vehicles (BEVs) plus car insurance cover for you and a partner/eligible family member. /p p strong Other benefits: /strong From day 1 we provide strong income protection, life assurance /strong (4x salary), strong retail discount vouchers /strong , access to strong Care Concierge /strong (a service to support carers of adults), along with other salary sacrifice options including a strong will writing service /strong and strong cycle to work /strong (subject to scheme restrictions). /p p Following successful completion of probation, you will have access to strong private medical insurance /strong for you (with the option to buy additional family cover), strong access to our loan car scheme for up to 2 cars /strong for your partner or eligible family members (subject to scheme restrictions) and during our annual benefit window you can purchase strong critical illness cover /strong and strong dental cover /strong , so you can select the benefits that matter to you. /p p We invest in our people and are passionate about driving development. Youll have access to strong LinkedIn Learning /strong via our Degreed platform as well as a host of strong professional development programmes and opportunities /strong to build your technical and soft skills so you can further develop your career. We also offer strong mentoring schemes /strong and strong reciprocal partnerships /strong recognising that we can all learn from each other in the flow of work. /p /p /p /p /li li p p h2 About You /h2 /p /p /li li p p h2 About Us /h2 /p /p /li li p p p p strong Why join VWFS UK? /strong /p p Youll have the opportunity to make a difference by helping us to achieve our mission. /p p Our mission is straight forward; we want to be The Key to Mobility. That means we make getting from A-to-B as easy and simple for as many people as possible. To truly meet the mobility needs of people in a changing world, our offering goes beyond traditional vehicle financing. We do this by providing a range of finance and aftersales products on Volkswagen Group vehicles, as well as developing innovative mobility products designed to solve real problems and support our customers. /p p No candidate will meet every single desired qualification. If your experience looks a little different from what weve identified and you think you can bring value to the role, wed love to learn more about you! /p p VWFS is proud to be an inclusive employer and encourages applications from a diverse range of candidates. Diversity, Equity Inclusion isnt just a statement for us, we encourage and aspire for all our colleagues to be their 100% self. If you need any reasonable adjustments to assist you with the application and/or recruitment processes, please contact our Resourcing Team. /p p This role does not meet the UKVIs criteria for the skilled worker sponsorship route, therefore we are unable to accept candidates requiring sponsorship for this role. /p /p /p /p /li /ul /p